Terms of service

Terms of Service

Last Updated: 14 March 2026

Welcome to Zoréline. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. Overview

These Terms of Service ("Terms") govern your use of zoreline.store (the "Site") operated by Zoréline ("we," "us," or "our"). Please read these Terms carefully before making a purchase.

2. Acceptance of Terms

By placing an order or using our Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.

3. Products & Orders

All Zoréline products are made to order. Each piece is crafted specifically for you upon purchase, which means:

  • Production begins once your order is confirmed and payment is received
  • Orders cannot be cancelled once production has commenced
  • Product colors may vary slightly from images due to screen display settings
  • We reserve the right to refuse or cancel any order for any reason

4. Pricing & Payment

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated
  • Prices are subject to change without notice
  • Payment is required in full at the time of purchase
  • We accept major credit cards and other payment methods as displayed at checkout
  • You are responsible for any applicable taxes, duties, or customs fees

5. Shipping & Delivery

  • Processing time is typically 3–7 business days
  • Delivery times vary by location and are estimates only
  • We are not responsible for delays caused by customs, postal services, or courier companies
  • Risk of loss passes to you upon delivery to the shipping carrier
  • You are responsible for providing an accurate shipping address

6. Returns & Refunds

Due to the made-to-order nature of our products, we do not accept returns or exchanges except for damaged, defective, or incorrect items. Please refer to our Refund Policy for full details.

7. Intellectual Property

All content on this Site, including designs, logos, images, text, and graphics, is the property of Zoréline and protected by Australian and international copyright laws. You may not:

  • Reproduce, distribute, or create derivative works from our designs
  • Use our brand name, logos, or imagery without written permission
  • Copy or resell our products or designs

8. User Accounts

If you create an account on our Site:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities under your account
  • You must provide accurate and current information
  • We reserve the right to suspend or terminate accounts that violate these Terms

9. Prohibited Activities

You may not:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Engage in fraudulent activity

10. Limitation of Liability

To the fullest extent permitted by law:

  • Zoréline is not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We do not guarantee uninterrupted or error-free operation of the Site

11. Indemnification

You agree to indemnify and hold Zoréline harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

12. Privacy

Your use of our Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Victoria, Australia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zoréline.

17. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@zoreline.store Website: zoreline.store